Subscriptions and credits
Paid plans and credit purchases are charged according to the price and renewal terms shown at checkout. Unless required by law or stated at checkout, payments are non-refundable after the billing period or credits have been used.
Requesting a refund
If you were charged in error, experienced a duplicate charge, or believe a purchase was unauthorized, contact support@arvixor.com with the account email, transaction date, and a short explanation. Do not send full payment-card numbers.
We review requests based on the circumstances, usage, payment-provider rules, and applicable law. Approved refunds are returned through the original payment method when possible.
Cancellation
You can cancel a recurring plan through the billing area or by contacting support. Cancellation normally stops the next renewal and does not automatically refund the current billing period.
Contact
For billing help, contact support@arvixor.com. This policy may be updated as payment methods and plans change.